Shipping & Packaging


Shipping Information

**November 2018: CANADA POST STRIKE UPDATE- PLEASE BE AWARE THAT ROLLING CANADA POST STRIKES ARE TAKING PLACE ACCROSS CANADA. THIS MAY DELAY SHIPPING SPEEDS UP TO 3 DAYS.**  

Sponge Cloth orders between 1-14 cloths can ship via oversized letter mail within Canada by Canada Post. This method will typically take 2-4 business days and is UNTRACKED. 

Orders going to the USA via Letter Air Mail are UNTRACKED and typically take 5-8 business days.

We ship worldwide, at checkout please fill out your address and shipping options with calculate automatically.

*If you are in need of RUSH shipping we suggest choosing a method of shipping that has a tracked option and small parcel mail. 

Packaging

We try to ship all orders within Canada & USA with NO single use plastic packaging. Smaller sponge cloth orders will be shipped in a paper envelope and larger packages are shipped in cardboard boxes. Both of which can be recycled.

Smaller international orders are shipped in plastic envelopes to reduce the risk of damage unless otherwise specified. You can do this in the notes section at the time of checkout, but please note that Ten & Co. is not responsible for any damage sustained on the way to its destination.

Larger international orders are shipped in recyclable boxes with paper stuffing if needed.  

Our Sponge Cloths & Tea Towels are package free.