COVID-19 SHIPPING UPDATE


COVID-19 ESTIMATED ARRIVAL DATES

PLEASE NOTE THAT NO DELIVERY TIME CAN BE GUARANTEED DUE TO COVID-19
SHIPPING
We ship worldwide, at checkout please fill out your address and shipping options will calculate automatically.
Please beware we are not responsible for items being held at customs, duties may apply depending on where you are located.
*If you are in need of RUSH shipping we suggest choosing Xpresspost or reaching out to us at hello@tenandco.ca.
We offer free shipping in North America when you spend $120 or more before tax, valid for retail customers only and excludes wholesale purchases. You will received tracked shipping, once your order has been processed you will be e-mailed your tracking number.
LOCAL PICKUP
For everyone's safety and convenience, we offer Contactless Curbside Pickup.Orders will be ready to be picked up within 1-2 business days. Local pickup is available from Monday - Friday from 10am-5pm [in the Summer we close at 1pm on Fridays]. When your order is ready to be picked up, you will receive an e-mail with more information. Once you have arrived at our studio, during the local pickup times, please call us at 437-247-1222 and have your order number and name ready for pickup.
Orders must be picked up within 10 business days or they will be cancelled, feel free to e-mail us at hello@tenandco.ca if you have any questions!
Shipping | CANADA
- We estimate that this can typically takes up to 3 business days to arrive [dates cannot be guaranteed]
- WITH COVID-19, WE HAVE ESTIMATEDTHESE PACKAGES MAY ARRIVE IN 11 BUSINESS DAYS
- Canadian orders shipped through Expedited Parcel are trackable
- You will receive an e-mail with a tracking number once your order has shipped
- We estimate that this can typically take up to 3 business days to arrive [dates cannot be guaranteed]
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 11 BUSINESS DAYS [FOR REMOTE LOCATIONS]
- Canadian orders shipped through Xpresspost are trackable
- You will receive an e-mail with a tracking number once your order has shipped
- We estimate that this can typically take 1-2 business days to arrive [dates cannot be guaranteed]
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 3 BUSINESS DAYS
Shipping | USA
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 13 BUSINESS DAYS
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 13 BUSINESS DAYS
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 11-13 BUSINESS DAYS
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 10 BUSINESS DAYS
Shipping | INTERNATIONAL
- WITH COVID-19, WE HAVE ESTIMATED THIS PACKAGE MAY ARRIVE IN 15 BUSINESS DAYS
PACKAGING
Our Sponge Cloths are package free. Sponge Cloth 2 Packs, Tea Towels, Gift Sets and Solid Sponge Cloths come with a recyclable paper belly band to keep items together.